Home Downloads

Search Downloads

Frequently Asked Questions

What is RD Service?

RD Service is transformation of your biometric device such as fingerprint device or iris scanner into L0 Registered Device comparision to Public device. This ensures a secure communication channel for all parties involved in any transactions using Aadhaar.

Is RD Service registration is required?

RD Service registration is Mandatory as per norms and new guidelines of UIDAI - Gov. of India.

What type of documents has been released from UIDAI regarding L0 L1 RDServices?

Document on RDService from UIDAI Authentication API 2.0 specification can be read here - Link.
The RDService Registered Device Specification can be read here - Link.

From where I could register my biometric fingerprint device as RD Service?

You could register your fingerprint scanner such as Morpho MSO 1300e/e2/e3, Cogent CSD 200/200i, Mantra MFS 100, StarTek FM220 from Radium Box by following this link.

How much does it costs for the RD Service Registraion Biometric device?

Fees of RD Service registration depends upon the tenure of the service optd for, such as for year and the type and Model of your device, you have to pay Rs. 290 to Rs. 900 depending upon said factors.

What type of information required for the registration of the biometric device?

Device Name, Model No. and serial number of device is mandatory requirement for RD Service Registration in addition with KYC details of the buyer.

From where I could get the said serial no. of the device I am using?

Device serial number could be find at the back side of the device and you could follow this link to understnd better.

How would we know that our Device has been whitelisted / mapped / registered?

You will receive a notification about registration status of you device over the email or SMS both.

What is the process of registration of Morpho under RD Service after getting confirmation notification of whitelisting?

The steps involved in RD Service installation process are really simple. All you need to do is:

  1. Download and install Register an account
  2. In case of Cogent CSD 200 you will have to put in the OTP
  3. If you are biometric device is not listed in server of OEM you may get error of "Sent to OEM" from our side, it means you will have to wait for additional 7 to 10 day's
  4. The next step is the approval step, which usually takes about 3 to 7 day's.
How much time it will take to get registered?

Here, approximately at Radium Box , we take very minimal time, 90% of cases mostly done within 24 to 72 working hours, regardless of any restrictions, such as Device Name, Model Number, etc.

Why get RD Service from Radium Box?

There are a number of reasons why you should join us:

  • We are the authorised distributor of all leading OEM of Biometric devices such as Mantra, Morpho, Cogent, StarTek, Secugen, Nitgen etc.
  • Fast response/approval times. We do on fastest time.
  • We make our best effort in to resolve all types of critical cases where even OEM denies in prima facy .
What are the payment options for RD Service Online?

The best way to transfer funds is via PayU. This secure platform ensures timely payments and a secure environment.

What type of devices currently available for RD Service at Radium Box online?

Currently we are providing services for Idemia OT Safran Sagem Morpho MSO 1300 e e2 e3, Cogent CSD 200, Mantra MFS 100, StarTek FM 220, Secugen Hamster Pro 20.

What type of devices currently available for RD Service at Radium Box online?

There are a number of reasons behind RD Service or Registered devices Service which point a remedy to erase the use of stored biometrics in the cache. In comparison to public devices RD Service has following features-

A. Identification of Biometric Devices – RD Service registration allows us to track the use of Aadhaar, Identification of users and able us to get the analysis of data to get rid of frauds related to Aadhaar.
B. Purging of stored biometric data – RD Service Online also allows us to delete, eliminate or purge the stored biometric data of residents which will ensure that all data will be encrypted in the transit for the validation under Aadhaar and during signing withing the biometric device at the time of live data capturing of Indian residents.
C. Certification - RD Service ensure the certification of biometric device by OEM via their Management Server. It actually authenticate the device credibility and ensure its capability of purging for fraud management.

How to register rd service?

For registration of rd service, you will have a genuine STQC certified biometric device and its serial number. You will have to contact your seller or OEM or you may visit the Radium Box RD Service Registration page where you will have to pay a small fee. You will have to give your contact details and email ID. After registration, you will receive an email and SMS and you may use your biometric device for Aadhaar authentication. 

Radium Box

Contact Info

  • Address: 1312, Hemkunt Chambers, Nehru Place, New Delhi -19
    40-GF, Harmony Mall, Goregaon (W), Mumbai - 400 104
  • Phone: +91-84343 84343
  • Email: [email protected]