As now a day's UIDAI Gov. of India is much focusing on security of Aadhaar as it is going to be integrated with each and every government programmes soon weather Voter ID Card, Driving Licence or ATM Machines, so every biometric device of any company such as Morpho (MSO 1300 E/ E2/ E3), Mantra (MFS 100, 200, TAB), Gemalto 3M Cogent (CSD 200, CIS202, CS500e), Secugen (Hamster Pro), Nitgen, StarTek (FM220) etc.
Your morpho scl rd service online device may ask for the activation code but after activation Morpho device will stop asking Activation Key.
Please follow this link for RD Service Morpho User manual for Windows. UIDAI government of India has instructed to use "Registered Devices Service" (RD Service Morpho) for Biometric Authentication, so all devices which were used on or before 30th September 2017 will be treated as Public Device and will not be secured and become stranded.
For all biometric devices such as Morpho MSO 1300 e e2 e3, Mantra MFS 100, Cogent CSD 200, StarTek FM 220, Secugen Hamster PRO 20 etc.
weather used on any client application and using API of Aadhaar should must required to install RD Service Registration and get the activation of RDService from US. Radium Box is offering Aadhaar Registered Device RDServices for STQC Certified Biometrics Devices to be used under UIDAI, Govt of India under Information Technology Act, 2000, Aadhaar (Targeted Delivery of Financial and Other Subsidies, Benefits and Services) Act, 2016 (“Aadhaar Act). For frequently asked questions about RD Services Registration please click this link.
The MorphoSmar 1300 Series (CBM or MSO 1300 Series) may requires some settings to run smoothly.
There may be following error you can get such as if 1. Management client is not sync with management server. 2. device does not meet security requirement. 3. It may not work properly with Umang, Jeevan Pramaan, AGR mobile apps. 4. RD Service not working properly or connected device is not belong to Rd service. 5. It may have issues while connecting with OTG. 6. If showing registration Failed: Same serial no is already in registration process, please try after some time. 7. In case of error 720 - Give permission to take fingerprint and 730, telemetry failed or device not found. 8. Your smartphone does not meet minimum requirement by UIDAI. 8. rd service app is opened it says device is ready but at the time of authentication it says connect morpho device. 9.After connecting or inserting device light is not coming or "Your device is ready to use" not coming by writing after doing on OTG connection from setting. But, before, after coming light on device also showing "Your device ready to use". Even though, I've used different OTG cable then also it's not working. showing "Device not Connected".
So, there can be multiple issues and there solutions so we request you to follow below process accordingly.
1st there is Need to be registered biometric device with RD service. 2nd Download the Idemia application to your mobile. or Download and install the drivers if using on windows 7 or windows 10. 3rd if still it not works then contact our customer care via Whatsapp with screenshot on +91 84343 84343. If you want to know more about Morpho then go to this link or you can Buy new Morpho device at best price compare to online shops such as Flipkart or Amazon.