Secugen RD Service

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Available Models
  • Hamster Pro 20,

RD Service Secugen

SecuGen RD Service Registration / Renewal

SecuGen Hamster Pro 20 fingerprint scanner is an STQC certified fingerprint scanner that uses FIPS 201 (PIV) and Mobile ID FAP 20 technologies. Featuring a comfortable, ergonomic design, the Hamster Pro is built with the industry's most rugged and advanced optical sensor using patented SEIR fingerprint biometric technology. 

When used with Auto-On-compatible software, the Hamster Plus will turn on and scan your finger as soon as you touch the sensor - all without prompting the system.

Featuring a low-profile and IP65 Certified dust- and water-resistant design, the Hamster Pro 20 is built with the industry's most rugged and advanced optical sensor using patented and patent-pending fingerprint technology.

SecuGen Corporation USA now discontinues the Hamster Pro20 with immediate effect and launches its all-new Hamster Pro20 AP. Hamster Pro20 AP is more cost-effective and has similar features to Hamster Pro20. It also fulfills all the latest biometric requirements.

As per the developers' view, the only difference is noticed in the return API call, but, the resolution and image size are the same for both Hamster Pro20 AP & Hamster Pro20.

Hamster Pro20 AP (HU20-AP) is also UIDAI and STQC certified. RD service procedure is also similar for both models.

Manual addition must be done for the devices purchased outside India or do not belong to the Secugen India database. For more details please call/WhatsApp us-+91 84343 84343

Features of SecuGen RD Service Registered device:

  • Provides fast and accurate verification
  • Latent print image removal
  • Encryption of fingerprint templates
  • Fingerprint Device Recognition
  • Multi-Device Connection
  • Works with any finger
  • Compact & lightweight device
  • High-quality scanning even for dry, wet or scarred finger
  • Advanced technology that detects fake fingers

Technical aspects:

  • Level 0 ( L-0) device
  • STQC certified
  • Personal Identity Verification (PIV) compliant
  • Highly resistant toughened glass film
  • FBI certified
  • USB & micro USB available
  • IP65 rated
  • SDK available for further development
  • FIPS-201 (PIV) compliant
  • FAP 20 compliant


Latest Features of Hamster Pro20 AP:

  • An older U20 sensor has been replaced with a more modern CMOS sensor.
  • The prism used in HU20-AP is modified PMMA (Poly methyl methacrylate), which is better for mass production and slightly lighter than the prism used in U20.
  • Due to its low current consumption, the HU20-AP is ideal for Android applications that consume much battery power.
  • In addition to USB and Micro USB connectivity, HU20 –AP can also be connected via C type.

Supports the Windows Biometric Framework (WBF) for:

  • Quick and secure fingerprint login to PCs running Windows 10 / 8.1 / 8 and Windows Server 2008 R2 and 2012SecuGen Hamster Pro 20
  • Added biometric security when purchasing and accessing apps purchased from the Windows Store.

Click for instructions: How to Login to Windows with Your SecuGen Reader

On Expiration, you may ask for a discount on AMC and RD Services.

Secugen Pro 20 used in Jeevan Pramaan, CSC, AADHAAR Authentication, AEPS, Reliance Jio, and CSC VLE is offered by Radium Box at a great price compared to the bazaar. Buy a USB secure fingerprint scanner from Radium Box at the best rates.

*The L1 Fingerprint Scanner, SecuGen Hpro L1, will soon be available and compliant with the latest regulations from UIDAI (Unique Identification Authority of India). We recommend checking this section regularly for the most recent updates on the availability and usage of the device.


For a special price on SecuGen Hamster Pro 20 buy now

Click here for a step-by-step installation guide

Download Driver for Windows and for Android

Secugen Driver Downloads - 

Secugen Hamster Pro Driver 20 


1. Steps to install Secugen device on your PC / Laptop

You need to do Right Click and Run the Setu up as "Run as Administrator"


Secugen RD Service Downloads

SecuGen Hamster Pro 20 Drivers

SecuGen Hamster Pro 20 Drivers

The SecuGen Hamster Pro 20 is a new ultra-compact, hi... More Details

SecuGen Hamster Pro 20 RD Service - Windows

SecuGen Hamster Pro 20 RD Service - Windows

... More Details

SecuGen Hamster Pro 20 RD Service - Android

SecuGen Hamster Pro 20 RD Service - Android

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SecuGen Hamster Pro 20 - Device Driver Installation and Testing Guide

SecuGen Hamster Pro 20 - Device Driver Installation and Testing Guide

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Secugen Hamster PRO 20 Support Driver

Secugen Hamster PRO 20 Support Driver

Support Driver for Secugen Hamster Pro 20 download windows... More Details

Secugen Products

Secugen RD Service FAQ's

The SecuGen Hamster Pro 20 ( HU20 ) is certified as a Registered Device.

No, these device models are not certified as a Registered Device. If you wish to use a Registered Device, the Secugen Hamster Pro 20 is the only device model to use.

The Hamster Pro 20 is currently certified for L0.

The SecuGen Registered Device is supported on Android versions 4.4 and higher and on Windows 7, 8 and 10.

The binaries can be downloaded from

The device needs to be registered with the SecuGen Management Server as well as with UIDAI before it can be used for Aadhaar based authentication . This will be done automatically by the RD Service software and generally does not require any user intervention. The RD Service Management Client also provides ways to activate a device manually if required.

The registration of your biometric device should happen automatically on both Windows and Android if you are connected to the Internet. You can check this by using the RD Client tool on Windows and the RDTest tool on Android.

Yes, in case your device has not been registered automatically, you can register the device yourself. On Windows you can use the 'Activate Device' functionality on the RD Client tool. On Android you can use the 'Init' functionality on the RD Service application itself. You will need an Internet connection to register your device.

The RD Service connects to the SecuGen Management server on a periodic basis for functions such as device registration, certificate issuance and update checks. If the RD service cannot get the information it needs in order to proceed with the biometric capture, it will fail the biometric capture. Thus the RD Service needs the Internet in order to reach a consistent internal state.

The functionality of registering a biometric device and issuing a device certificate is handled by the Device Provider. The RD Service also provides the core functionality of biometric capture. The UIDAI server on the other hand, provides the functionality of authenticating the biometric data captured by the RD service against its own database.

SecuGen can be contacted for support on Monday to Friday between 10 AM to 6 PM. Tech support can be contacted on phone by calling +91 84343 84343 Alternatively, an email containing details of the problem may be sent to [email protected]

For Secugen Hamster Plus and Secugen Hamster Pro 20 related support, you may call on +91 84343 84343.

Radium Box

Contact Info

  • Address: 1312, Hemkunt Chambers, Nehru Place, New Delhi -19
    40-GF, Harmony Mall, Goregaon (W), Mumbai - 400 104
  • Phone: +91-84343 84343
  • Email: [email protected]