Morpho RD Services

The Morpho MSO 1300 E3 L0/ L1 Series Single Fingerprint Biometric USB Device enhances client security through biometrics by utilising IDEMIA's proprietary optical technology and fingerprint algorithms, which are renowned for their high levels of performance and outstanding robustness globally.

To apply for RD Service online, we provide a registration form where you submit your details and the machine serial number. Afterward, you'll receive an OTP to register your device. Devices bought from Amazon, Snapdeal, Flipkart, or eBay should purchase RD Services from Radium Box. With OT Morpho SCL RD Service, you can register and use MSO1300 E, MSO E2, MSO E3, and CBM , L0 & L1 devices models in Auth2.0 and eKYC2.0.

Morpho RD Service Renewal: Use it for Kamgar Setu Gramin portal, MP, Chhattisgarh, Playworld APK, CSC e-Gov, ucl aadhaar

portal, banking transactions, KYC, Jeevan Pramaan, etc. Common errors related to Morpho RD Service use include:

1. Mandatory token entry required.

2. Device is valid but not whitelisted.

3. No device with RD service found.

4. RD service drivers not found.

5. Device certificate error/integrity issue.

6. 521# Issue in device registration.

7. Error - Device not registered.

8. Device needs to be registered.

9. No single device registered yet.

10. Device not whitelisted in the management server.

11. Connected device not whitelisted.

12. Error while registering device.

13. 999 Error/Internal error - Contact the manufacturer/seller.

14. Max host registration reached (more than 10 devices).

15. 999 Safety Net Integrity error - Update mobile software.

16. Device does not meet UIDAI minimum security - Change mobile.

17. Device blocked/locked by service provider - Contact portal administrator.

18. "Device Registration Failed" for Windows 7 - Use Windows 10 or refer to the provided link for Windows 7.

For errors 1-12, register for RD Support Service for Installation. Follow the above instructions for the rest. For any other registration or installation issues, you're at the right place for Aadhaar Biometric Device OTP or RD Services Renewal Online. This link will help resolve Morpho Online activation code issues if your device requires a Morpho SCL RDS activation code. You can also check with your portal as L1 series is now supportive as per the latest instructions from UIDAI.

You can purchase the MSO1300 E3 L1 series device with free installation support.

Note: Ensure the serial number is correct, or the device won't work. Some errors may relate to the OEM Management Server, but we can help install the necessary drivers and complete the registration.

New RD Service and Drivers for Morpho 1300 E1/E2/E3: Find the latest updates and drivers on Radium Box for your Morpho device.

Download RD Service and Drivers

If your Morpho Fingerprint sensor is not working, then you must know that Device Driver and RD Service software get updated time to time basis and you must have to download and install the updated software. If you want to know how to do this, kindly go through the whole post.

Buy L1 Fingerprint Scanner, MSO1300 E3 L1, by clicking here as per the regulations set by UIDAI (Unique Identification Authority of India). and operational in compliance with the latest regulations from UIDAI (Unique Identification Authority of India). 

If you get an error code as Error Code 311 with your Morpho L1 device, it does not necessarily mean there is a fault in the device. It may be the fault due to something else. For proper guidance, contact our support team at +91 84343 84343 or [email protected] or UIDAI Authority support.

In case you are experiencing Error Code 311 with your Morpho L1 device, be assured that this error has nothing to do with any malfunction with the device but is usually related to some factors of application or system configuration. This error normally occurs when one is attempting to register the device or connect with specific applications. This may be due to the conflict or incomplete configuration in the Aadhaar authentication process. The device works fine, but the problem might be with a bad configuration or some other issues in the AUA/KUA application. For correction, we would suggest that you contact your application helpdesk or call UIDAI Authority support. These support channels also offer additional help, include the steps of troubleshooting, and check if everything is properly set up to remove the error. Through these recommended steps, you should be able to clear the problem and use your Morpho L1 device.

Note-As directed by UIDAI, the Morpho MSO1300 E2/E3 L0 RD service will stop functioning after March 31, 2025. Installation support from Radium Box will be available until the end of the validity period, but authentication services will rely entirely on the UIDAI server.