Seller Policy Pages

 

Seller Policy

Seller Policy is designed to help generate a fair and safe trading experience for all users. As a seller, you're responsible for regularly reviewing and complying with radium box selling policies, and for meeting your obligations as set out in our User Agreement.

Radium Box is a marketplace where you can sell your electronic device supplies directly to buyers around the world. We want to make sure that you and your buyers have a positive experience with Radium Box. Please read on to find out more about your rights, as well as what is expected of you, as a seller.

This policy is a part of our Terms of Use. By opening a Radium Box seller account, you’re agreeing to this policy and our Terms of Use.

  1. Selling Basics

Keeping these basic requirements will set you up for success on Radium Box.

  1. What can be sold on Radium Box 

 Radium Box is a unique marketplace. Buyers come here to purchase items that they might not find anywhere else. Everything listed for sale on Radium Box must be made in India.

  1. What Cannot be Sold on Radium Box

Even if they otherwise meet our marketplace criteria, prohibited items, services, and items that violate our intellectual property policies are not allowed to be sold on Radium Box.

 

Reselling is not allowed in the handmade category on Radium Box. Reselling refers to listing an item as handmade when you were not involved in designing or making that item.

 

  1. Managing your Radium Box Shop

Your shop represents you and your business to the Radium Box community. It’s important that you, your items and your shop are honestly and accurately represented.

2 Being a Member of the Radium Box Community

At Radium Box, everyone is expected to treat fellow members of the Radium Box community with respect. As a seller, you have additional responsibilities to safeguard personal information and communicate promptly with buyers in order to provide a great customer experience.

  1. Creating and Uploading Content

 

As a member of Radium Box, you have the opportunity to create and upload a variety of content, like listings, Messages, text, photos, and videos. In order to keep our community safe and respectful, you agree that you will not upload content that is:

  1. Abusive, threatening, defamatory, harassing, or otherwise in violation of our Anti-Discrimination Policy;
  2. Obscene or vulgar;
  3. In violation of someone else’s privacy or intellectual property rights; or
  4. False, deceptive, or misleading.

Read more about how Radium Box search works, what factors impact search ranking, and how you can help optimize your listings and shop here and in The Ultimate Guide to Radium Box Search.

  1. Privacy and Protecting Personal Information

You are responsible for protecting members’ personal information you receive or process, and you must comply with all relevant legal requirements. This includes applicable data protection and privacy laws that govern the ways in which you can use Radium Box user information. These laws may require that you post and comply with your own privacy policy, which must be accessible to Radium Box users with whom you interact. Your privacy policy must be compatible with this policy and Radium Box’s Terms of Use.

  1. Feedback, Disputes, and Your Success
  2. Reviews

Reviews are a great way for you to build a reputation on Radium Box. Buyers can leave a review, including a one to five-star rating and a photograph of their purchase, within 100 days after their item’s estimated delivery date. If an estimated delivery date is not available, the preview window opens after the order’s processing time and delivery time have elapsed. Buyers can edit their review, including the photograph, any number of times during that 100 day period.

Reviews and your response to reviews may not:

  1. Contain private information;
  2. Contain obscene, racist, or harassing language or imagery;
  3. Violate our Anti-Discrimination Policy;
  4. Contain prohibited medical drug claims;
  5. Contain advertising or spam;
  6. Be about things outside the seller’s control, such as a delivery carrier, Radium Box or a third party;
  7. Contain threats or extortion;
  8. Include shilling or otherwise falsely inflate a shop’s review score; or
  9. Undermine the integrity of the Reviews system.


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Radium™ Box is the trademark owned by Phil Technologies Pvt Limited. Radium Shop is the brand PoS of Radium Box a Web-based unified platform, facilitating instant access, electronic delivery and distribution... Read More

Contact Info

  • Address: 40-GF, Harmony Mall, Goregaon (W), Mumbai - 400 104
  • Phone: +91-84343 84343
  • Email: [email protected]